Support

Talk to a real person

Questions happen—especially when you’re coordinating dates, family schedules, or accessibility needs. Send your note and we’ll respond with practical guidance.

Common questions we can help with

Quick clarity

Whether the experience fits your group’s pace and comfort level.
What to bring, what to wear, and how check-in typically works.
Suitability details for children, mobility needs, or participation guidelines.
Logistics if you’re coordinating multiple plans in New York City .

Prefer to start with a request?

We’ll answer as we confirm

If you already know what you want, send your inquiry and include your questions in the message.

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